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Draft for review

Terms of Service

This draft describes the current platform behavior, but it should still be reviewed for legal accuracy before publishing.

1Acceptable use

  • Use the platform only for lawful property, rental, Lost & Found, and support activity.
  • Do not upload false, misleading, abusive, or illegal content.
  • Do not scrape, attack, or attempt to bypass platform restrictions or security controls.

2Accounts and verification

  • Accounts require email verification before full access is granted.
  • Some listing types require seller verification or business verification before public publishing.
  • Business-name edits may be locked for 2 days after change to prevent rapid switching.
  • You are responsible for keeping your contact details accurate and up to date.

3Listings, favorites, and messaging

  • Listings must describe the property or item truthfully and include the required details.
  • Favorites, views, contact clicks, and messages are part of the platform activity model.
  • Messages may be retained even if a property or item later becomes unavailable.

4Reporting, moderation, and enforcement

  • Users may report listings or account behavior they believe violates the rules.
  • The admin team may review, hide, remove, suspend, or ban accounts based on policy violations.
  • Suspended users can browse public listings, but cannot add or edit properties.
  • Banned users may be blocked from future registration using the same email or phone number.

5Lost & Found

  • Lost & Found reports should be accurate, respectful, and focused on recovery.
  • Reporter contact details may be displayed so real people can coordinate a safe handover.
  • Items may be moderated or hidden if they violate the platform rules.

6Limitation and service changes

  • Features may change over time as the platform is updated.
  • We may suspend or discontinue parts of the service when necessary for security, legal, or operational reasons.
  • The platform is provided as a service; availability is not guaranteed at all times.

7Contact

For terms-related questions or account disputes, use the Contact page or the in-app messaging tools when available.

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