Privacy Policy

1Information we collect

Account details such as name, email address, phone number, password hash, profile image, and language preference.
Verification data such as ID images, business registration documents, business name, and business address.
Listing data such as property details, images, descriptions, location, pricing, favorites, reviews, and reports.
Messaging content, support messages, and Lost & Found contact details you choose to share.
Technical data such as login history, IP address, user agent, and basic platform activity records.

To create and manage accounts.
To verify users, businesses, and listings.
To show listings, manage favorites, support messaging, and handle Lost & Found items.
To moderate content, investigate reports, prevent abuse, and maintain platform safety.
To send account notifications, verification emails, support replies, and service messages.

Public listing details may be visible to visitors according to listing status and platform rules.
Contact details are shown to enable legitimate communication between users where the feature requires it.
Admin staff can access user, listing, and moderation data to operate the service.
Service providers such as email delivery, storage, or hosting tools may process limited data on our behalf.

We keep data for as long as it is needed to run the platform, meet legal obligations, resolve disputes, or enforce our policies.
Verification documents may be deleted after review where the current platform workflow requires it.
Logs and moderation records may be retained for security and auditing purposes.
Users may request deletion or review of certain data through support, subject to operational and legal limits.

We use access controls and operational safeguards to reduce unauthorized access.
No online system is perfectly secure, so users should avoid sharing unnecessary sensitive data in public fields.
Report suspicious activity or account issues to support promptly.

You can update your profile details from your account page.
You can contact support to ask about your data or request account assistance.
You can manage some notification behavior through your account and browser settings.

If you have questions about this draft privacy policy or your data, use the Contact page.